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The
Cabinet Office (CAO) The National Consumer Affairs Center of Japan (NCAC) The Ministry of Economy, Trade and Industry (METI) The Japan Fair Trade Commission (JFTC) |
| About Us | Contact Information |
The Consumer Basic Act Food Safety and Consumer
Policy Division
Ministry of Internal Affairs and Communications
Name of
Agency
Contact
Relevant
Statute(s)
Cabinet Office
Website:www.consumer.go.jp
(in Japanese, partly in English)Consumer Policy Division
Tel:+81-3-3581-9095
Fax:+81-3-3581-9935
Email:consumers.fg@mfs.cao.go.jp
The Consumer Contract Act
The Product Liability Act
National Consumer Affairs Center of
Japan
Website:www.kokusen.go.jp
(in Japanese, partly in English)Policy and Public Relations
Division
Tel:+81-3-3443-8623
Fax:+81-3-3443-8624
Email:webmaster@kokusen.go.jp
Fair Trade Commission
Website:www.jftc.go.jp
(in Japanese, partly in English)Consumer Related Trade Division
Tel:+81-3-3581-3375
Fax:+81-3-3581-1948
Act Against Unjustifiable Premiums
and Misleading Representations
Ministry of Economy, Trade and
Industry
Website:www.meti.go.jp
(in Japanese, partly in English)Consumer Policy Division
Tel:+81-3-3501-1905
Fax:+81-3-3580-6407
The Specific Commercial Transaction
Act
The Installment Sales Act
Ministry of Agriculture, Forestry
and Fisheries
Website:www.maff.go.jp
(in Japanese, partly in English)
Tel：+81-3-3591-4963
Fax：+81-3-3597-0329
Email：white56@maff.go.jp
Website：www.soumu.go.jp
(in Japanese, partly in English)
Multilateral Economic Affairs Office
Tel：+81-3-5253-5929
Fax：+81-3-5253-5930
National Police Agency
Website:www.npa.go.jp
(in Japanese, partly in English)Consumer and Environmental
Protection Division
Consumer Protection Office
Tel:+81-3-3581-0141
Fax:+81-3-3581-9335
Email:netfraud@npa.go.jp
Financial Services Agency
Website:www.fsa.go.jp
(in Japanese, partly in English)International Affairs Division
Tel:+81-3-3506-6161
Fax:+81-3-3506-6113
Email:kokusaika@fsa.go.jp
The Law on Sales of Financial
Products
Ministry of Land, Infrastructure
and Transport
Website:www.mlit.go.jp
(in Japanese, partly in English)Policy Division
Tel:+81-3-5253-8256
Fax:+81-3-5253-1548
Email:webmaster@mlit.go.jp
How to Contact the Cabinet Office (CAO) and the National Consumer Affairs Center of Japan (NCAC)
The following information
will allow you to contact CAO and NCAC directly:
(As for consumer policy, please contact CAO. As
for trends in consumer issues and
recent consumer movements, please contact NCAC.)
Internet Websites:
CAO www.consumer.go.jp (in Japanese, partly in English)
NCAC www.kokusen.go.jp (in Japanese, partly in English)
Telephonic Inquiries:
CAO：+81-3-3581-9095
NCAC：+81-3-3443-6284
Fax Inquiries:
CAO：+81-3-3581-9935
NCAC：+81-3-3443-6556
E-Mail Inquiries: